This Privacy Policy describes how Eiffel Industries (“we”, “us”, or “our”) collects, uses, and discloses personal information when you use our products or services. We are committed to protecting your privacy and complying with applicable data protection laws. By accessing or using our products or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect:

   a. Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order or interact with us.

   b. Usage Information: We may collect information about how you use our website, such as your IP address, browser type, pages visited, and referring URL.

   c. Cookies: We may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.

    

2. How We Use Your Information:

   a. We use personal information to fulfill orders, process payments, and provide customer support.

   b. We may use usage information to improve our website, products, and services, and to analyze trends and user preferences.

   c. We may use cookies for authentication, personalization, and analytics purposes.

    

3. Information Sharing:

   a. We may share personal information with third-party service providers who assist us in operating our business, such as payment processors and shipping carriers.

   b. We may share personal information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

   c. We may share aggregated or anonymized information that does not identify individuals for marketing, analytics, or other purposes.

    

4. Data Security:

   a. We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

   b. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    

5. Data Retention:

   a. We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

   b. We may retain aggregated or anonymized information indefinitely.

    

6. Your Choices:

   a. You may choose not to provide certain personal information, but this may limit your ability to use certain features of our products or services.

   b. You can manage cookie preferences through your browser settings or opt-out of certain tracking technologies.

    

7. Third-Party Links:

   Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

    

8. Changes to this Privacy Policy:
   

   
   We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

    

9. POPIA declaration:

   
   At Eiffel Industries, we are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA). We collect and use your personal information only for specific, lawful purposes related to our business activities, such as processing orders and providing customer service. We ensure that your personal information is kept accurate, secure, and confidential, and we only retain it for as long as necessary. You have the right to access and correct your personal information, and we obtain your consent before collecting or using it. Our procedures are regularly reviewed to ensure compliance with POPIA and other applicable laws.